Our Impact
Our impact is reflected in the capabilities we build, the networks we strengthen, and the reforms we help advance.
Our Reach
We have trained over 4,850 practitioners in 157 countries and continue to engage with policymakers and practitioners working on public problems around the world through our global community of practice.
Click/tap on the countries below to see related content (opens a new page).
Featured Stories
Explore selected stories that show how learning, practice, and local leadership come together to drive change.
How PDIA Turned Funding Barriers into Clean Water in Cameroon
Featuring Ruth Ndifor-Fobisi
What does it take to bring clean water to thousands of people in a resource-constrained community? Using PDIA, Ruth and her team leveraged tools such as the fishbone diagram, they identified the root causes, focusing on insufficient funding as the initial entry point. Through small iterations and learning, her team got $15,000 in funding to build reservoirs and install taps. This allowed them to supply over 6,000 people with clean water.
Addressing STEM Challenges in the Dominican Republic
Featuring Abel Capellan Almonte
What if the biggest barriers keeping students out of STEM aren’t obvious and could be shifted with just a few small, intentional changes? Learn how Abel uncovered the invisible barriers that make STEM careers feel out of reach for students in the Dominican Republic. By testing low-cost interventions, Abel explores how small changes can open STEM opportunities to more young people while building their confidence.
PDIA Reshaped My Approach to Healthcare Reform
Featuring Nada Ebrahim
What if the voices closest to the problem hold the answers we’ve been overlooking all along? Read Nada Ebrahim’s reflections on how the Implementing Public Policy program reshaped her approach to healthcare reform. Drawing on frontline complaints from Bahrain’s healthcare system, she shares powerful lessons on listening to overlooked voices and resisting quick fixes for deeper understanding.
Featured Cases
Dive into real-world cases that capture how public practitioners navigate complexity, take small steps, test ideas, and create change where it matters most.
Using PDIA to Advance Inclusive Education in Belize
Featuring Christy Almeida
Christy and her team took on one of Belize’s toughest challenges—making inclusive and special needs education work in practice, not just on paper. By breaking down this complex national problem into two parts, they gained clarity that helped guide their work. Through iterative learning, her team designed and tested practical interventions that scaled into a national intervention. Christy’s video highlights how PDIA helps practitioners move from big questions to real progress.
When Technology Alone Isn’t Enough: PDIA in Croatia’s Health System
Featuring Ivana Vukov
When a promising digital solution fails to change behavior, what’s really going on? In Croatia, Ivana and her team, working on national e-health reforms, turned to PDIA to understand why doctors weren’t adopting digital tools meant to improve care. Through various iterations, they experimented with practical solutions that allowed them to engage users, test ideas, and adapt based on real feedback. This case study shows how PDIA can help turn stalled policies into progress.
Facilitating learning and discovery-oriented industrial policy in Albania
Featuring Matt Andrews and Peter Harrington
Industrial policy initiatives demand a lot of knowledge from policymakers. Knowledge is often limited, especially when policies emerge from top-down technical experts or outsiders with limited contextual experience. Such policies are prone to mistakes. These can, however, be avoided by developing policies through collaborative ‘discovery processes’. This paper recounts a problem-driven learning approach undertaken to reinvigorate a struggling sector in Albania.
Testimonials
Explore reflections from practitioners who have taken our programs and have applied PDIA to real-world challenges.
“I am more prepared to navigate the complexities of policy implementation, engage stakeholders thoughtfully, and approach challenges with resilience and adaptability.”
Lynette Etemesi
Implementing Public Policy, 2024
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